Privacy, Data Security & Information Usage

1. Our Commitment to Your Medical Privacy

At Health & Wellness Companion Ltd (HWC), we understand that your medical information is deeply personal. We are committed to protecting your privacy, maintaining confidentiality, and ensuring that your health data is handled ethically, securely, and transparently.

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2. What Medical Information We Collect

We may collect medical information that you voluntarily provide, including:

• Medical reports and test results
• Imaging summaries
• Medical history relevant to your inquiry
• Contact and identification details required for coordination

We collect only what is necessary to guide you appropriately.

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3. Who Can See Your Medical Information (Very Important)

Your medical data is accessed only by authorized parties, as outlined below:

Primary Review

• Your information is first reviewed by HWC’s physician-led medical team, under strict confidentiality.

Specialist Review (Only If Needed)

• Your records are shared with certified medical specialists or hospitalsonly when:
  • A specialist opinion is required for your case, and
  • You have provided informed consent

What We Do NOT Do

• We do not share your records with hospitals automatically
• We do not send your data to international hospitals before medical review
• We do not share your information for marketing, sales, or third-party advertising
• We do not require any payment before medical suitability is assessed

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4. When and Why Your Data Is Shared

Your data may be shared only for medical coordination purposes, such as:

• Obtaining a second opinion
• Confirming treatment feasibility
• Planning diagnostics or procedures
• Ensuring continuity of care

Data sharing occurs only when medically relevant and only with your awareness.

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5. Data Security & Encryption

• All uploaded medical records are transmitted using secure, encrypted channels
• Access is restricted to authorized personnel only
• Medical data is stored securely and protected against unauthorized access

HWC follows internationally accepted principles aligned with GDPR and HIPAA data protection standards, appropriate to our operational scope.

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6. Your Rights as a Client

You have the right to:

• Know how your data is used
• Request correction of your information
• Withdraw consent for data sharing
• Request deletion of your medical records once coordination is complete

Requests can be made by contacting our team directly.

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7. Data Retention

Medical records are retained only for as long as necessary to support your care coordination and legal obligations, after which they are securely deleted.

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8. Consent

By submitting medical information through our website or communication channels, you consent to its use solely for medical review and healthcare coordination, as outlined above.